returns & exchanges
We pride ourselves on offering the highest quality merchandise. If you are unhappy with your purchase, please email email@example.com for a return authorization number. If you do not obtain a RA#, your package will be refused. Items must be unused in original condition within 14 days for a full refund. You can return an item for up to 30 days for credit or exchange. The item must be returned in the same condition as it was sent, unworn. Damaged goods due to buyers' negligence will not be accepted for refund. Any return or exchange that does not meet the above criteria will be sent back to the customer, as we do not sell used merchandise. Shipping costs are not refundable.
firstname.lastname@example.org for a return address
In your return package, please include a copy of your receipt with a written reason for the return and/or any exchange request. An email confirmation will be sent upon receipt of merchandise.
For your security, please return your order using an insured courier such as USPS and keep your receipt. We are not responsible for items lost or damaged in transit.